★★★★★  Licensed & insured · Plumbing + HVAC · NYC
(646) 405-3856  ·  info@5starplumbingair.com
5Star Plumbing Air
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All services

Plumbing and HVAC services in New York City

Eight services across two trades. Each page sets out the symptoms, exactly what's included, what costs extra, what drives the price, and the NYC-specific approvals that tend to catch people out.

Full service list

Eight services, two trades

We run plumbing and HVAC under one roof, which matters more than it sounds — a lot of NYC complaints sit on the boundary between them.

Plumbing Plumbing

Plumbing

Leak Detection & Pipe Repair

Ceiling stains, a spiking bill, or a neighbour complaining downstairs. We find it before the building does.

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Plumbing

Drain Cleaning & Sewer Line Service

Cabling, jetting, and camera work for kitchen lines, stacks, and building sewers that keep backing up.

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Plumbing

Water Heater Repair & Installation

Tank, tankless, and indirect units — including the walk-up and clearance problems specific to NYC buildings.

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Plumbing

Bathroom & Kitchen Plumbing

Fixture replacement, valve work, and renovation rough-in coordinated with your building's rules and schedule.

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Heating & Cooling Heating & Cooling

Heating & Cooling

Air Conditioning Repair & Installation

Central systems, condensers, and through-wall units diagnosed properly — refrigerant leaks included.

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Heating & Cooling

Heating, Boiler & Radiator Service

Steam and hot water systems, radiator valves, and the banging, cold-room complaints that come with pre-war heat.

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Heating & Cooling

Ductless Mini-Split Installation

Cooling and heating for apartments and brownstones with no ductwork — and honest talk about approvals.

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Heating & Cooling

Indoor Air Quality & Ventilation

Bath and kitchen exhaust, filtration, and humidity problems in apartments that were never built to breathe.

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Side by side

How the two trades differ

Plumbing (water side)Heating & cooling (air side)
Typical triggerSomething is wet, blocked, or not delivering waterSomething is too hot, too cold, or not moving air
First diagnosticPressure test, meter check, or cameraElectrical, airflow, pressures, or distribution check
Common false alarmA wet ceiling that's actually AC condensateA cold room that's a vent, not a boiler
Building involvementRisers, stacks, and building sewer are usually the building'sCommon shafts, building boilers, and facade equipment are usually the building's
Approval neededCOI, and an alteration agreement for renovationCOI, plus board consent for exterior equipment

General patterns for NYC apartment buildings. Your building's governing documents are the authority on responsibility.

About our services

Frequently asked questions

Why do you split services into water and air?

Because they're genuinely different trades with different diagnostics, even though we run both. Splitting them makes it easier for you to find what you need, and it's honest about the fact that a leak call and a no-cooling call involve different equipment and different expertise.

Can one visit cover a plumbing and an HVAC issue?

Often yes, and that's one of the advantages of using a company that does both. Mention everything when you book so we can allocate the time and bring the right equipment — raising a second issue on arrival sometimes means a return trip.

Do you install equipment customers buy themselves?

For fixtures, usually yes. For heating and cooling equipment, we prefer to supply it, because warranty registration and correct sizing are tied to the installation. If you've already bought something, tell us the model and we'll say honestly whether we can install it and what the warranty implications are.

Do you offer maintenance agreements?

We don't publish a standard plan here. For buildings and commercial spaces that need scheduled service, call and describe what you're maintaining and we'll tell you what makes sense — we'd rather scope it to the property than sell a generic tier.

What isn't on this list that you still handle?

Plenty of smaller work sits inside these categories without being named — shutoff valve replacement, thermostat problems, condensate pumps, and so on. If your issue doesn't obviously match a page, call and describe it.

What don't you do at all?

Mold remediation and testing, asbestos abatement, electrical work beyond connecting our own equipment, structural and facade work, and gas utility emergency response. We run into all of these regularly and will name them rather than stretching our scope.

Not sure which side your problem sits on?

Describe the symptom. Half the value of using one company for both is that you don't have to know.

Call (646) 405-3856